Perishable handling
Ship in insulated cold-chain packaging with clear receiving instructions and a documented expectations window for the buyer.
Shipping
Shipping for a perishable product.
Orders arrive cold, intact, and ready for immediate inspection and storage.
Core policy
Keep delivery terms direct.
State ship timing, receiving condition, and storage expectations clearly.
Scheduling and lead times
Lead times vary by account tier, region, and availability. Confirm cutoff times, ship days, and standing-order cadence in account communications.
Receiving responsibility
Customers are responsible for immediate inspection at delivery and for following recommended refrigeration or freezer procedures upon receipt.